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Job Description

• A Sales Associate is our “entry-level position” at Favorites Consignment. The Sales Associate contributes to the shop’s success by ensuring customer service, interpersonal communication, and sales. All Sales Associates are expected to be trained or experienced in the following responsibilities 

Responsibilities

• Staying up to date on new trends and product knowledge to better assist customers
• Greeting and receiving customers in a welcoming manner (we have many regulars)
• Responding to Frequently Asked Questions
• Engaging customers through sharing brand, product, and style knowledge.
• Having the ability to build relationships with Favorites Consignment customers and consignors by knowing their preferred brands/styles/sizes, following up on purchases, and contacting them when new items arrive in the store
• Promoting and informing customers about consigning their items with us
• Processing transactions and payments with cash, credit, or Apple Pay
• Documenting sales by creating/updating customer profile
• Attaining daily sales goals and customer information for discounts and coupons to the customer.
• Assisting with inventory, tagging, stocking, and merchandising
• Maintaining store visual standards by ensuring products are displayed neatly in their designated locations, in size and color
• Performing cleaning and straightening duties required before store opening and after closing
• Updating and maintaining our social media presence during down-times
• Other tasks include but are not limited to merchandising the floor and window displays, restocking, store maintenance, assisting customers in the dressing room, on the sales floor, and being able to perform opening/closing tasks

Qualifications

• Excellent customer service skills, including a personable and positive attitude
• Interpersonal communication skills
• Excellent communication abilities, including speaking, writing, and active listening
• Familiarity with posting images and videos on social media platforms such as Facebook, Instagram, and TikTok
• Practical organizational downtime skills, like prioritization, multitasking, and planning
• Must be able to handle POS/Cash Register Operations and cash transactions accurately
• Ability to effectively communicate with management and fellow team members, customers, and consignors
• Problem-solving, critical thinking, and decision-making abilities
• Can work a flexible schedule and weekends
• Can lift objects to 25 pounds
• Operating computer systems with intermediate computer skills and keyboard skills on Apple Products
• Keen attention to detail

Job Types 

• Part-time

Pay 

• 16.00/per hour
• Bonus potential for exceeding shop monthly/yearly quotas

Benefits

• Employee Discount
• Employee Store Credits

Schedule

• 4-8 hour shifts
• Holidays
• On-call
• Weekend availability
• Weekday availability

Qualifications

• Knowledge of fashion, recycling & sustainability
• Interest in Public Relations, Interpersonal Communications, or Business Development & Management careers
• Active user posting and engaging on social platforms such as Instagram, Facebook and TikTok
• Understanding of Apple products, Microsoft Word Documents, Google Suite, Canva, etc.

Education

• High school equivalent

*The above information provides a general overview of expected tasks and performance. It has yet to be constructed as a complete list of duties, responsibilities, and qualifications.

*Accepted applicants start at Favorites Consignment on a 90-day probationary period.